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COCOROCO
companies blog
What is white glove customer service, and how can it help your business get ahead of the competition? Our handy guide tells you all you need to know.
23 Jan
10 min read
For small business owners, entrepreneurs, and established firms: our handy question templates help you understand what your customer is thinking.
16 Jan
10 min read
Many call centre outsourcing companies could be a viable option for your customer service needs. But how do you find the best-in-class outsourcing partner?
12 Dec
12 min read
Artificial intelligence, virtual reality, social commerce, and more: gear up with the latest retail customer experience trends for the coming year.
05 Dec
11 min read
Live support remains an essential need for customers worldwide. The growing advantage of chatbots in service is revolutionising the customer experience.
28 Nov
9 min read
If your business relies on the call centre model to serve customers, the latest call centre management best practices will help you do that well.
21 Nov
16 min read
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