boost your travel & transport support team

Ramp up your customer service team in days

WE’RE MORE THAN JUST TALK

companies using our platform

TRAVEL & TRANSPORT GUIDE 2023

download our guide

Download our comprehensive guide with valuable insights and strategies to enhance your travel & transport customer service.

FLEXIBLE

experience in travel and transport

flexible hiring

Cococoro is an online talent marketplace allowing you to find and hire dedicated customer service agents experienced in the travel industry.

With an extensive background in customer service, we’ve seen the power that subject matter experts have to deliver exceptional support to travel and transport brands.

So whether you’re seeking flexible contracts or boosting your core team — with Cocoroco, you decide what works for you.

BENEFITS

what we offer to you

quality agents

Agents with ecommerce experience. Access assessed, high-quality agents with experience in the market.

flexible coverage

Trusted support for peak seasons. Cost-effectively find and hire agents to support new and existing customers.

hassle-free hiring

Assessed candidates, ready to interview. Publish jobs for free and interview pre-vetted candidates right away.

quality agents

Agents with ecommerce experience. Access assessed, high-quality agents with experience in the market.

flexible coverage

Trusted support for peak seasons. Cost-effectively find and hire agents to support new and existing customers.

hassle-free hiring

Assessed candidates, ready to interview. Publish jobs for free and interview pre-vetted candidates right away.

COCOROCO

empower your cs team

Travel & transport support from people that get it

Brands in the travel and travel-adjacent industry have utilised Cocoroco to ramp up their customer service teams, securing extra support during peak holiday seasons.

Airport parking pioneers Parkos and ride-sharers Felyx are only two companies that have used Cocoroco to find travel expert agents to supplement their existing support efforts.

By interviewing qualified candidates yourself, Cocoroco lets you source travel-knowledgable candidates to see which fit you.

HOW WE HELPED

client results

How Felyx found dedicated German customer service agents in 14 days with Cocoroco

felyx
The Situation
  • Entering the German market

  • Required dedicated German customer service

  • Difficulty filling German-speaking positions

The Outcome
Found ready-to-interview candidates on Cocoroco. Agents onboarded within 14 days

COCOROCO

expert support cs specialists

Connect to customer service industry specialists worldwide. Our marketplace has 35,000+ dedicated candidates, many pre-assessed and ready to interview, letting you hire ideal-fit agents ASAP.

hassle-free recruitment

Post jobs for free, source in minutes. Take the hassle out of recruiting with applicable candidates that suit your company’s needs and hire them in just 14 days.

quality selection

Select and interview your desired candidates. View agent profiles and assessment scores to discover agents who can support your store best.

hassle-free recruitment

Post jobs for free, source in minutes. Take the hassle out of recruiting with applicable candidates that suit your company’s needs and hire them in just 14 days.

quality selection

Select and interview your desired candidates. View agent profiles and assessment scores to discover agents who can support your store best.

WHAT WE OFFER

empower shoppers with customer service needs

higher customer satisfaction

Subject-matter experts that increase CSAT. Find customer service agents who understand your brand by interviewing and screening talent you like.

improved time-to-hire

Hire customer service agents in < 14 days. Many brands have found peak coverage through Cocoroco’s talent sourcing and multilingual.

increased support efficiency

Hard-to-find language support. Reach new markets with native-level speakers who can speak to your customers in their language.

Find high-quality customer service experts to add to your team

Cocoroco helps boost your customer service team to the next level, providing extra peak season support, aiding market expansion, and reaching your non-English customers.

With three flexible solutions tailored to your needs, you’ll find right-fit candidates for your travel or transport brand, increasing CSAT, resolution times, and humanistic support.

Looking for a flexible customer service solution? Try Cocoroco!