boost your travel & transport support team
Ramp up your customer service team in days
WE’RE MORE THAN JUST TALK
companies using our platform
TRAVEL & TRANSPORT GUIDE 2023
download our guide
Download our comprehensive guide with valuable insights and strategies to enhance your travel & transport customer service in 2023.
FLEXIBLE
experience in travel and transport
flexible hiring
With an extensive background in customer service, we’ve seen the power that subject matter experts have to deliver exceptional support to travel and transport brands.
So whether you’re seeking flexible contracts or boosting your core team — with Cocoroco, you decide what works for you.
BENEFITS
what we offer to you
quality agents
Agents with ecommerce experience. Access assessed, high-quality agents with experience in the market.
flexible coverage
Trusted support for peak seasons. Cost-effectively find and hire agents to support new and existing customers.
hassle-free hiring
Assessed candidates, ready to interview. Publish jobs for free and interview pre-vetted candidates right away.
quality agents
Agents with ecommerce experience. Access assessed, high-quality agents with experience in the market.
flexible coverage
Trusted support for peak seasons. Cost-effectively find and hire agents to support new and existing customers.
hassle-free hiring
Assessed candidates, ready to interview. Publish jobs for free and interview pre-vetted candidates right away.
COCOROCO
empower your cs team
Travel & transport support from people that get it
Brands in the travel and travel-adjacent industry have utilised Cocoroco to ramp up their customer service teams, securing extra support during peak holiday seasons.
Airport parking pioneers Parkos and ride-sharers Felyx are only two companies that have used Cocoroco to find travel expert agents to supplement their existing support efforts.
By interviewing qualified candidates yourself, Cocoroco lets you source travel-knowledgable candidates to see which fit you.
HOW WE HELPED
client results
How Felyx found dedicated German customer service agents in 14 days with Cocoroco
The Situation
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Entering the German market
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Required dedicated German customer service
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Difficulty filling German-speaking positions
The Outcome
Found ready-to-interview candidates on Cocoroco. Agents onboarded within 14 days
COCOROCO
expert support cs specialists
Connect to customer service industry specialists worldwide. Our marketplace has 35,000+ dedicated candidates, many pre-assessed and ready to interview, letting you hire ideal-fit agents ASAP.
hassle-free recruitment
Post jobs for free, source in minutes. Take the hassle out of recruiting with applicable candidates that suit your company’s needs and hire them in just 14 days.
quality selection
Select and interview your desired candidates. View agent profiles and assessment scores to discover agents who can support your store best.
hassle-free recruitment
Post jobs for free, source in minutes. Take the hassle out of recruiting with applicable candidates that suit your company’s needs and hire them in just 14 days.
quality selection
Select and interview your desired candidates. View agent profiles and assessment scores to discover agents who can support your store best.
WHAT WE OFFER
empower shoppers with customer service needs
higher customer satisfaction
Subject-matter experts that increase CSAT. Find customer service agents who understand your brand by interviewing and screening talent you like.
improved time-to-hire
Hire customer service agents in < 14 days. Many brands have found peak coverage through Cocoroco’s talent sourcing and multilingual.
increased support efficiency
Hard-to-find language support. Reach new markets with native-level speakers who can speak to your customers in their language.
Find high-quality customer service experts to add to your team
Cocoroco helps boost your customer service team to the next level, providing extra peak season support, aiding market expansion, and reaching your non-English customers.
With three flexible solutions tailored to your needs, you’ll find right-fit candidates for your travel or transport brand, increasing CSAT, resolution times, and humanistic support.