by mosadmin | Jan 3, 2022 | Companies
Whether the holidays are coming or are months away, customer spikes are inevitable. They’re why you see Christmas gifts in stores in September and BBQs in February. It’s never too early to start preparing. Holidays are a crucial time of year for brands. They can win...
by mosadmin | Dec 30, 2021 | Companies
Plenty of companies experienced problems onboarding remote workers during the pandemic. Without a physical office in which to welcome new hires, a host of logistical problems arose. One of the biggest was integrating new employees into existing teams. For recruiters...
by mosadmin | Dec 23, 2021 | Companies, Highlights company page
To win the war for talent in remote customer service, you need skilled agents on your side. ❗Remember: your customer support talent represents your brand. Hiring poor agents can damage your reputation and bottom line. Hiring high-quality talent, on the other hand,...
by mosadmin | Dec 16, 2021 | Companies
Traditional recruitment methods for customer support are passé. The internet makes it easy to connect to anyone, anywhere in the world. So, why let geography limit you from finding and nurturing great talent? The benefits of remote work for companies and employees are...
by mosadmin | Dec 13, 2021 | Companies
A recent Microsoft survey threw some light on how the Gen Z workforce in particular (ages 18-25) is struggling to manage their remote work. Almost 60% are likely to quit their jobs in 2022. The core reasons cited: isolation, lack of motivation, and inadequate...
by mosadmin | Nov 18, 2021 | Companies
Over our time in the industry, we’ve gathered extensive experience with international employees. Almost all of it has made us wonder something: Just why aren’t more companies looking for talent outside their normal comfort zones? Look beyond your doorstep As a...
