unlocking the
world’s potential

Our purpose is to let people thrive through remote employment. We are experts in remote customer service, with 15+ years’ of remote-first experience.

why we do
what we do?

Our simple belief is that when people do what they love, they operate to their full potential.

Cocoroco customer support agents

mission

connect global talent with unique job opportunities all
over the world.

vision

a future in
which the world
is everyone’s
domestic talent circle.

we are

changing the future of remote work.

liberating
you from the
office norm.

creating
opportunity for all.

building an ethical remote workspace.

freeing you
from admin.

FAQ

Q: How do I apply?

A: Applying on the Cocoroco platform is free. Simply register as a candidate, fill out your profile, take the required assessments, and browse available jobs.

Q: How do I get paid?

A: You’ll be paid monthly by our third-party staffing provider based on your contracted hours.

Q: Who is my employer?

A: Your employer is our third-party staffing provider. They handle all HR-related and disciplinary matters on behalf of the company you’re working for.

Cocoroco is simply a platform on which to connect with potential employers.

Q: Can you explain the contract?

A: At the company’s request, you’ll be required to sign a labour agreement via our third-party staffing provider.

Contracts are based on local regulations, and you can sign them digitally from anywhere in the world.

Length of contracts can differ based on the needs of the vacancy, and you’ll be able to negotiate your salary with the company.

Q: What does remote work mean?

A: Remote work means you work from home, coworking spaces, or anywhere quiet with a good internet connection. Everything you do will be online and stored in the cloud.

Q: What will I do as a customer support agent?

A: As a remote customer support agent, you’ll be the link between a business and its clients. Your job is talking to customers via phone, email, live chat, or social media to solve their issues. Depending on your position, you may begin the day reviewing an open customer ticket list.

show off your skills

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10,000+ carefully vetted, multilingual customer support agents at your fingertips

JOIN THE TEAM

Explore customer support roles and work remotely from anywhere