Blog - Cocoroco

Call centre management best practices for 2023

If your business relies on the call centre model to serve customers, the latest call centre management best practices will help you do that well.

The internet reshaped trade and commerce worldwide in just three decades. And now,...

We know what you’re thinking: ‘What makes Cocoroco different from all the other...

We kick-started Cocoroco to turn traditional recruitment on its head. Sometimes you have...

Customer service spikes require quick thinking to counter. Find out how Cocoroco can...

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The internet reshaped trade and commerce worldwide in just three decades. And now,...

We know what you’re thinking: ‘What makes Cocoroco different from all the other...

We kick-started Cocoroco to turn traditional recruitment on its head. Sometimes you have...

Customer service spikes require quick thinking to counter. Find out how Cocoroco can...

Recruiting new talent can be daunting. Following these steps will help, especially in the customer service realm.

25 Oct 5 min read

Finding qualified CX candidates is hard. But have you considered the fact you're just not looking far enough?

19 Aug 2 min read

In a world of Silicon Valley startups, growth is hard. But taking your customer experience remote could be the answer to your problems.

19 Aug 4 min read

Everyone is talking about remote work, but there’s more to it than not wearing pants. Going remote means you get more time to focus on your business.

19 Aug 4 min read