How to get remote customer service jobs in Europe
Whether you're entry-level or professional, there are many openings for remote customer service jobs in Europe. Here's why you should consider them.
09 Jan
8 min read
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Popular
7 mistakes all customer service agents have made
Even the best of us make mistakes. But in customer service, you don't have to make...
Why are customers so angry? Like, all the time
Science tells us anger is a primary emotion in response to blocked goals or unmet...
A day in the life of remote customer support agent Natasha
This is the story of Natasha, a customer support agent working from Sri Lanka. When did...
5 things you should never say to angry customers
Dealing with a dissatisfied customer can feel like being caught in a full-blown...
Outsourcing vs remote staffing: what’s best for you?
As a customer service provider, your goal is to attract and retain customers. So, what’s best - outsourcing or staffing an in-house team?
15 Feb
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5 tips for travelling as a customer support agent
Can you really provide customer service from a fancy beach cabana? Technically, yes - if the connection’s good.
08 Feb
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How customer support improves your communication
Talking the talk does more than make you a hit at parties, it’s also a vital workplace skill. But how can customer support improve it?
01 Feb
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What exactly does a customer service agent do?
Whether you're working from home, an Airbnb over the sea, or an office cubicle — what can you expect from a job in customer service?
25 Jan
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