This is the story of Natasha, a customer support agent working from Sri Lanka. When did you become a customer support agent, and why? In the spring of 2021, I became a remote customer support agent. Before that, I was a photographer with no assignments coming in,...
Richard Branson said, “There are few things more important than good old-fashioned, one-on-one, ‘How can I help you today?’ customer service.” And who can offer better advice than the chair of the internationally-renowned Virgin Group? To test his staff, Branson once...
We know what you’re thinking: ‘What makes Cocoroco different from all the other recruiters?’ Well, it isn’t in the way we take our coffee, or in what we binge-watch on Netflix: it’s in how our platform works for you. A lot of recruitment sites focus almost solely on...
