5 ways to get the best out of your remote team

5 ways to get the best out of your remote team

Remote customer service is on the rise. But how do you make sure your team is ready?
9 min read

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How going remote with your customer support will help you grow

How going remote with your customer support will help you grow

In a world of Silicon Valley startups, growth is hard. But taking your customer experience remote could be the answer to your problems.
4 min read
How remote hiring customer support can help you focus on your business

How remote hiring customer support can help you focus on your business

Everyone is talking about remote work, but there’s more to it than not wearing pants. Going remote means you get more time to focus on your business.
4 min read
Is it time to scale your multilingual customer support?

Is it time to scale your multilingual customer support?

As the need for localization grows, multilingual customer support is becoming essential. It’s probably time you thought about scaling.
4 min read
How’s hiring going?

How’s hiring going?

There's currently an intense labor shortage. But what’s causing it?
4 min read