by mosadmin | Nov 15, 2021 | Companies
For Team Cocoroco getting into remote talent acquisition made perfect sense. Working with 5CA and seeing how fulfilling customer experience can be to international agents, called attention to the possibilities. Hiring remote talent meant we had the world at our...
by mosadmin | Nov 8, 2021 | Companies, Highlights blog homepage
The internet reshaped trade and commerce worldwide in just three decades. And now, post-pandemic, the era of the digital native is hastening massive changes in customer support. As of January 2021, more than half the world’s population was online. Global internet...
by mosadmin | Oct 28, 2021 | Companies
We kick-started Cocoroco to turn traditional recruitment on its head. Sometimes you have to shake things up. And that’s exactly what we want to do in the hiring world. What’s in it for me? Fueled by parent company 5CA, our platform connects you with expert...
by mosadmin | Oct 25, 2021 | Companies
Customer service spikes require quick thinking to counter. Find out how Cocoroco can help you scale up your team in just a few days. You might be wondering, “what does this Cocoroco think they can tell me about customer support?” We don’t blame you. As the new kids on...
by mosadmin | Oct 25, 2021 | Companies
Customer service can feel like a thankless job. Most agents have dealt with their fair share of negativity. From mild dissatisfaction to fraying tempers, they get it all. And they’re certainly not given the credit they deserve. Because of that, high-quality candidates...
by mosadmin | Aug 19, 2021 | Companies
Find the best customer support solution for you, from anywhere in the world Through our platform, you can build an unbeatable global customer support workforce. No matter if your business is just starting out or you’ve been established for years, you need a customer...
