by mosadmin | Dec 13, 2021 | Companies
A recent Microsoft survey threw some light on how the Gen Z workforce in particular (ages 18-25) is struggling to manage their remote work. Almost 60% are likely to quit their jobs in 2022. The core reasons cited: isolation, lack of motivation, and inadequate...
by mosadmin | Nov 18, 2021 | Companies
Over our time in the industry, we’ve gathered extensive experience with international employees. Almost all of it has made us wonder something: Just why aren’t more companies looking for talent outside their normal comfort zones? Look beyond your doorstep As a...
by mosadmin | Nov 15, 2021 | Companies
For Team Cocoroco getting into remote talent acquisition made perfect sense. Working with 5CA and seeing how fulfilling customer experience can be to international agents, called attention to the possibilities. Hiring remote talent meant we had the world at our...
by mosadmin | Nov 8, 2021 | Companies, Highlights blog homepage
The internet reshaped trade and commerce worldwide in just three decades. And now, post-pandemic, the era of the digital native is hastening massive changes in customer support. As of January 2021, more than half the world’s population was online. Global internet...
by mosadmin | Oct 28, 2021 | Companies
We kick-started Cocoroco to turn traditional recruitment on its head. Sometimes you have to shake things up. And that’s exactly what we want to do in the hiring world. What’s in it for me? Fueled by parent company 5CA, our platform connects you with expert...
by mosadmin | Oct 25, 2021 | Companies
Customer service spikes require quick thinking to counter. Find out how Cocoroco can help you scale up your team in just a few days. You might be wondering, “what does this Cocoroco think they can tell me about customer support?” We don’t blame you. As the new kids on...
