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Putting others' needs above your own is what great customer service is made of. But how do you handle the tough ones?
02 Dec 5 min read
If you’re a full-time customer support agent, you know the 3 pm slump. But why does it happen? And what can you do to avoid it?
29 Nov 5 min read
Isn't being a digital nomad a lifestyle only fit for people who can afford it? Nope. Anyone can do it — including you.
25 Nov 6 min read
Working from home is rewarding in so many ways. But how can you make sure you stay healthy in mind and body while doing it?
11 Nov 6 min read
As a customer service candidate, you might be wondering how Cocoroco works for you. Here’s everything you need to know.
04 Nov 5 min read
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