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How Cocoroco solves traditional recruitment problems
Traditional recruitment methods for customer support are passé. The internet makes it...
5 best ways to build a happy remote workforce
A recent Microsoft survey threw some light on how the Gen Z workforce in particular...
What makes a good customer service agent?
The rise of the unpredictable customer means you can’t be sure what mood they’re in when...
15 top tips to beat loneliness when working from home
When the pandemic started—panic aside—introverts worldwide rejoiced. They could finally...
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Popular
How Cocoroco solves traditional recruitment problems
Traditional recruitment methods for customer support are passé. The internet makes it...
5 best ways to build a happy remote workforce
A recent Microsoft survey threw some light on how the Gen Z workforce in particular...
What makes a good customer service agent?
The rise of the unpredictable customer means you can’t be sure what mood they’re in when...
15 top tips to beat loneliness when working from home
When the pandemic started—panic aside—introverts worldwide rejoiced. They could finally...
![How to deal with dissatisfied customers](https://cocoroco.com/wp-content/uploads/2022/03/shutterstock_2090221720-1-scaled.jpg)
How to deal with dissatisfied customers
Putting others' needs above your own is what great customer service is made of. But how do you handle the tough ones?
02 Dec
5 min read
![Diet & Focus: How food improves your working day](https://cocoroco.com/wp-content/uploads/2021/11/davisuko-diet-focus-how-food-improves-your-working-day-scaled.jpg)
Diet & Focus: How food improves your working day
If you’re a full-time customer support agent, you know the 3 pm slump. But why does it happen? And what can you do to avoid it?
29 Nov
5 min read
![6 affordable ways to live the digital nomad dream](https://cocoroco.com/wp-content/uploads/2021/11/etienne-girardet-affordable-ways-digital-nomad-dream-scaled.jpg)
6 affordable ways to live the digital nomad dream
Isn't being a digital nomad a lifestyle only fit for people who can afford it? Nope. Anyone can do it — including you.
25 Nov
6 min read
![5 benefits of hiring multilingual talent](https://cocoroco.com/wp-content/uploads/2021/10/whole-world-in-her-hands-scaled.jpg)
5 benefits of hiring multilingual talent
If you’re stuck in the hiring process, why not look for talent further afield? There's a whole world of talent out there.
18 Nov
3 min read