Blog - Cocoroco

The best productivity tools for working from home in 2023

A home office has many benefits for you, but how can you protect your working hours from digital distractions and stay productive working from home?

Dealing with a dissatisfied customer can feel like being caught in a full-blown...

“To outsource, or to staff, that is the question.” But, if you’re not into...

So, you’ve got the remote position you’ve been angling for and you’re all set to work....

Have you always envied smooth talkers? You know. The silver-tongued folk who can sell...

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Dealing with a dissatisfied customer can feel like being caught in a full-blown...

“To outsource, or to staff, that is the question.” But, if you’re not into...

So, you’ve got the remote position you’ve been angling for and you’re all set to work....

Have you always envied smooth talkers? You know. The silver-tongued folk who can sell...

Whether you're working from home, an Airbnb over the sea, or an office cubicle — what can you expect from a job in customer service?

25 Jan 10 min read

That warm, fuzzy feeling you get from helping others isn’t static electricity. It could be a career in customer care.

18 Jan 4 min read

Bad hires can cost companies millions. How do you make sure that doesn’t happen to you?

13 Jan 6 min read

Customer support requires different care throughout the year. Peaks are inevitable, but how do you handle them without getting overwhelmed?

03 Jan 5 min read