The art of asking effective questions
Why should you ask effective questions? From the time of Socrates to today, the art of asking effective questions has been a powerful tool to fuel growth.
02 Jan
10 min read
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How customer support improves your communication
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Popular
Outsourcing vs remote staffing: what’s best for you?
“To outsource, or to staff, that is the question.” But, if you’re not into...
5 tips for travelling as a customer support agent
So, you’ve got the remote position you’ve been angling for and you’re all set to work....
How customer support improves your communication
Have you always envied smooth talkers? You know. The silver-tongued folk who can sell...
What exactly does a customer service agent do?
If you're a quick thinker who enjoys problem-solving and helping others, you're probably...
How to get started as a remote support agent
That warm, fuzzy feeling you get from helping others isn’t static electricity. It could be a career in customer care.
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7 common customer support recruitment mistakes
Bad hires can cost companies millions. How do you make sure that doesn’t happen to you?
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How to handle customer support at peak moments
Customer support requires different care throughout the year. Peaks are inevitable, but how do you handle them without getting overwhelmed?
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5 best practices for remote onboarding
Is remote onboarding really that different from traditional onboarding? Not exactly. But it might be time you changed things up.
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