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14 top skills to look for in customer service agents

14 top skills to look for in customer service agents

by mosadmin | Dec 23, 2021 | Companies, Highlights company page

To win the war for talent in remote customer service, you need skilled agents on your side.  ❗Remember: your customer support talent represents your brand. Hiring poor agents can damage your reputation and bottom line.  Hiring high-quality talent, on the other hand,...
How going remote with your customer support will help you grow

How going remote with your customer support will help you grow

by mosadmin | Aug 19, 2021 | Companies, Highlights company page

Growth can be challenging, even when the world hasn’t experienced a year-long crisis. Businesses looking to expand often feel they have to battle talent to support their customer base as they strive for their growth goals – but remote work can be the answer to a...
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