by wouter | Feb 7, 2023 | Highlights blog homepage, Highlights company page
Fluctuating demand in customer service can be a significant challenge for businesses. Adapting to changing demands is crucial for companies to optimise customer satisfaction and stay competitive, whether due to seasonal fluctuations, promotions and special events, or...
by wouter | Jan 31, 2023 | Companies, Highlights company page
Contact centres sit at the heart of every customer-centric business. They’re often the first interaction point for potential new prospects and determining how existing clients experience your brand. But how is on-demand customer service transforming the way we...
by wouter | Oct 23, 2022 | Highlights company page
For those who are interested in buying Tag Heuer replica watches, the best place to go is to Replicafactory. is, which offers high quality replicas of these watches at affordable prices. This article aims at highlighting the various product specifications that are...
by wouter | Apr 23, 2022 | Highlights company page
The world of luxury watches is most often ruled by a few iconic brands, and this series of Rolex knock-offs has carved its mark. Among the long listing of high-profile features, the classical ensemble of the octagonal bezel and the stainless steel bracelet combines in...
by mosadmin | Feb 15, 2022 | Companies, Highlights company page
“To outsource, or to staff, that is the question.” But, if you’re not into metaphor-laden Elizabethan prose, what we’re getting at is: In remote customer support, you can handle your talent in two ways: By accommodating their service performance or actively engaging...
by mosadmin | Jan 13, 2022 | Companies, Highlights company page
Hiring the wrong people can be very costly. With 95% of companies admitting to recruiting the wrong people, that adds up to a lot of empty corporate piggy banks. Sometimes, it all comes down to a few commonplace hiring mistakes. Ones you might not even realize...
