by wouter | Feb 8, 2024 | Highlights blog homepage, Highlights company page
The recent webinar hosted by Cocoroco.com, Temper, and Deel brought this topic into sharp focus, offering a wealth of insights on how to navigate the challenges and opportunities presented by seasonal staffing. This guide delves deeper into the strategies discussed,...
by wouter | Feb 7, 2023 | Highlights blog homepage, Highlights company page
Fluctuating demand in customer service can be a significant challenge for businesses. Adapting to changing demands is crucial for companies to optimise customer satisfaction and stay competitive, whether due to seasonal fluctuations, promotions and special events, or...
by mosadmin | Nov 8, 2021 | Companies, Highlights blog homepage
The internet reshaped trade and commerce worldwide in just three decades. And now, post-pandemic, the era of the digital native is hastening massive changes in customer support. As of January 2021, more than half the world’s population was online. Global internet...