candidates blog

Why are customers so angry? Like, all the time

Sure, you have a Keep Calm and Carry On mug, but wouldn’t customer service be easier if you actually knew why customers are angry?

05 Apr 5 min read

Meet Natasha, a digital nomad based in Sri Lanka, whose remote customer support job gave her the freedom she desired.

29 Mar 5 min read

Dealing with angry customers can get to the hardiest support agent. The good thing is, it's you who has the power to calm them down.

15 Mar 5 min read

Can you really provide customer service from a fancy beach cabana? Technically, yes - if the connection’s good.

08 Feb 6 min read

Talking the talk does more than make you a hit at parties, it’s also a vital workplace skill. But how can customer support improve it?

01 Feb 5 min read

Whether you're working from home, an Airbnb over the sea, or an office cubicle — what can you expect from a job in customer service?

25 Jan 10 min read

10,000+ carefully vetted, multilingual customer service agents at your fingertips

Explore customer support roles and work remotely from anywhere