candidates blog

How to get started as a remote support agent

That warm, fuzzy feeling you get from helping others isn’t static electricity. It could be a career in customer care.

18 Jan 4 min read

Moms always tell us to make a good first impression. But how do you carry that forward in a job interview?

27 Dec 5 min read

As AI takes over, jobs requiring social skills are increasingly in demand. But how is customer service actually good for your career?

20 Dec 6 min read

Customer service is like a box of chocolates: you never know what you’re gonna get. So just what makes great customer service great?

09 Dec 4 min read

Working from home is great — until the loneliness sets in. Thankfully, there are ways to feel less alone when working remotely.

06 Dec 11 min read

Putting others' needs above your own is what great customer service is made of. But how do you handle the tough ones?

02 Dec 5 min read

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