Simple, transparent pricing that scales with you

Traditional agencies vs Cocoroco

Flex pool

For teams that need speed and flexibility.

Hire freelance customer support talent for changing needs. Flex support lets you scale your team up & down with ease. Pay only for hours worked while everything else is handled in one platform. Ideal for seasonal peaks or rapid growth.

Fixed pool

For long-term growth and stability.

Build your core customer support team with dedicated employees. Fixed support connects you to a talent pool and helps hire vetted specialists quickly. You pay a monthly cost based on salary and Cocoroco’s fee, managing legal and payroll compliance as a Employer of Record.

Base pay + local cost

We include gross salary and local employment taxes based on the candidate’s country.

Cocoroco service fee

A fixed markup to handle compliance, platform services, and support.

Total bill calculation

Your final monthly cost = hourly bill rate × hours worked × number of agents

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