Looking for customer support talent?

Finding talented customer support employees isn’t easy, especially when they’re remote. But there is an easy way to do it: Cocoroco.

In the era of the war for talent, there is a massive shortage of skilled customer support employees.

We kickstarted Cocoroco to turn traditional recruitment on its head.

Sometimes you have to shake things up a little. And shaking things up is exactly what we’re setting out to do in the hiring world.

Try going remote

Most companies search locally for skilled talent. But no matter where you’re based, the best is hard to find.

Especially now, especially in customer service, and especially on your doorstep.

The skilled worker shortage isn’t going anywhere soon, so we thought: Why not take the talent search global?

And lucky for you, we can help you do just that. It’s our goal. Our raison d’être. And we love doing it.

customer support talent

on demand

What’s in it for me?

Fueled by 5CA, our platform connects you with expert multilingual customer support talent across the world.

We vet all agents ourselves, ensuring you get the best ready-to-hire customer support talent on the market.

So, no matter the size of the project, you know you’ll get the right people for the job.

“Talented, educated, and valuable people are everywhere.”

Access global talent

Our multilingual talent pool is full of agents from all corners of the globe. Talented, educated, and valuable people are everywhere. 

Unfortunately, companies often overlook those people for ones closer to home. That makes no sense because the benefits of multilingual talent are undisputed. 

(We even take care of the complicated stuff for you. That way, you can have hassle-free hiring and payroll internationally. 🌎)

Transparent pricing

Anything money-related should be transparent, so we handle the paperwork and legal stuff for you.

We’ll let you know the recommended rates in candidates’ selected markets and the estimated total cost with added fees.

At the end of the day, you decide what you pay.

Compliant hiring

We champion ethical employment, so you no longer have to worry about local employment regulations.

We partner with a global payroll company and employer of record that ensure candidates are paid fairly.

Read more about the legal relations between Cocoroco, candidates and companies.

Cocoroco works for you

Making customer service easier on companies and candidates drives us.

Support is fun and can be more than a job for agents, if you let it. We want a better world for everyone who uses Cocoroco. 

And if you ever need anything, reach out.