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Probably the best paid customer
service job in the country

We know what you’re thinking: ‘What makes Cocoroco different from all the other recruiters?’

Well, it isn’t how we take our coffee or what we binge-watch on Netflix: it’s how our platform works for you.

A lot of recruitment sites focus on the employer. But, if your customer service team isn’t happy, the support they provide won’t be happy either.

That’s why we put so much focus on candidate wellbeing. Because our confidence comes from knowing what we can do together.

The Cocoroco platform is a worldwide marketplace where companies and skilled customer service talent can connect.

What’s in it for me?

Let’s be real. Traditional brick-and-mortar contact centres don’t offer much.

Maybe you get a desk or a headset. If you’re lucky, ergonomic wrist support and a new mousepad.

We want things to be different.

We want to give candidates more freedom, respect, and reasons to enjoy what they do.

customer support talent

on demand

Limitless opportunities

Decent CX jobs are few and far between, especially if you don’t live in a big city.

Instead of being restricted by opportunities in your domestic job market, we’ve made the whole world your job market.

With Cocoroco, you can apply for jobs that match your wants and needs; anywhere in the world on an easy-to-use platform.

“We’ve made the whole world your job market.”

Work remotely

The WFH lifestyle is revolutionising work as we know it. We give you the freedom to shape your work environment.

You can use your setup, space, or even work from your couch if you want to.

(As long as you have your laptop and a reliable internet connection, it can be your workplace. 😉)

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Cocoroco offers

agents on demand
Vetted multilingual
Motivated remote candidates
Hassle-free recruitment & payrolling

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Q: How do I apply?

A: Applying on the Cocoroco platform is free. Simply register as a candidate, fill out your profile, take the required assessments, and browse available jobs.

Q: How do I get paid?

A: You’ll be paid monthly by our third-party staffing provider based on your contracted hours.

Q: Who is my employer?

A: Your employer is our third-party staffing provider. They handle all HR-related and disciplinary matters on behalf of the company you’re working for.

Cocoroco is simply a platform on which to connect with potential employers.

Q: Can you explain the contract?

A: At the company’s request, you’ll be required to sign a labour agreement via our third-party staffing provider.

Contracts are based on local regulations, and you can sign them digitally from anywhere in the world.

Length of contracts can differ based on the needs of the vacancy, and you’ll be able to negotiate your salary with the company.

Q: What does remote work mean?

A: Remote work means you work from home, coworking spaces, or anywhere quiet with a good internet connection. Everything you do will be online and stored in the cloud.

Q: What will I do as a customer support agent?

A: As a remote customer support agent, you’ll be the link between a business and its clients. Your job is talking to customers via phone, email, live chat, or social media to solve their issues. Depending on your position, you may begin the day reviewing an open customer ticket list.

recruitment, solved