09 May
6 min read
Highlighted
07 Feb
10 min read
31 Jan
9 min read
25 Jan
18 min read
23 Jan
10 min read
16 Jan
10 min read
12 Dec
12 min read
05 Dec
11 min read
28 Nov
9 min read
COCOROCO
companies blog
Want to keep your customers happy and your business thriving? It all starts with finding the right customer service model. But with so many options out there, where do you even begin?
28 Feb
13 min read
Multilingual customer service agents are hard to find and retain. Read our guide on how to find and keep the best agents out there.
21 Feb
12 min read
Adopting these specific strategies and tactics could accelerate your business’s success as you tackle fluctuating demand in your customer service department. Read on to find out exactly what you need to do.
07 Feb
10 min read
On-demand customer service can revolutionise your customer service operations and keep you ahead of the competition.
31 Jan
9 min read
In the era of the digital native, is it time to realign your CX goals for the coming years? Some of the best books about customer experience in 2023 can teach you how.
25 Jan
18 min read
What is white glove customer service, and how can it help your business get ahead of the competition? Our handy guide tells you all you need to know.
23 Jan
10 min read
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