No results found.
The best thing about mistakes is learning from them. So how do you avoid making the most common service errors in customer service?
12 Apr 5 min read
Sure, you have a Keep Calm and Carry On mug, but wouldn’t customer service be easier if you actually knew why customers are angry?
05 Apr 5 min read
Meet Natasha, a digital nomad based in Sri Lanka, whose remote customer support job gave her the freedom she desired.
29 Mar 5 min read
Dealing with angry customers can get to the hardiest support agent. The good thing is, it's you who has the power to calm them down.
15 Mar 5 min read
Can you really provide customer service from a fancy beach cabana? Technically, yes - if the connection’s good.
08 Feb 6 min read
Talking the talk does more than make you a hit at parties, it’s also a vital workplace skill. But how can customer support improve it?
01 Feb 5 min read
10,000+ carefully vetted, multilingual customer service agents at your fingertips
Explore customer support roles and work remotely from